Crash repair services

Crash repair services in Adelaide

The repair is the easy part to promise. What sets a bad week apart from a manageable one is who deals with the insurer — and here, that is us.

The claim, handled

We'll minimise your stress

Life is busy, and chasing quotes and assessors takes time you do not have. Here is exactly what we take off your plate, in order.

1

We ring your insurer with you

You are standing right there while we make the call, so nothing is lost in translation.

2

We quote and photograph the damage while you wait

No second trip, and no leaving the car for a day just to have it looked at.

3

We arrange a loan car

So you are not stranded while the claim goes through (conditions apply).

4

We forward the quote and images to your insurer

The paperwork goes in from our end, put together the way assessors expect it.

5

We let you know the moment it is authorised

You do not have to chase anyone to find out where the claim is up to.

6

We book you in

Typically within a week — then you are back on the road, with a lifetime warranty on the work.

Your choice

Choosing your own repairer

Before you agree to anything, talk to us. We will walk you through your options, explain what your insurer is asking for, and deal with them either way — whoever ends up doing the work.

An RAA Approved Repairer that deals with all major insurance companies.
We ring your insurer with you, so you hear the conversation.
A lifetime warranty on all repairs and painting, whoever pays for the work.

The team at Pooraka

RAA Approved Repairer, and we make the insurer call with you

In their words

What our customers say

“

My work car was booked in to get repaired and the job was done fast, excellent repairs performed and the reception staff were super helpful and friendly. I would definitely use them again.

Greg Weger
If you can't drive it

Tow truck and loan cars

An accident should not leave you stuck at the side of the road, or without a way to get to work tomorrow.

Tow truck service

Arranged from the accident scene or from your home, so a car that cannot be driven is not your problem to solve.

Loan cars available

So you keep moving while the repair is under way, and you are not organising lifts to work all week (conditions apply).

One call starts all three

Ring (08) 8262 1213 and the tow, the loan car and the insurance claim all get moving from the same conversation.

What you get

RAA approved, and built to be invisible

The credentials that matter to your insurer and your manufacturer, and the standards we hold on every car that comes through.

RAA Approved Repairer

Approved by the RAA to carry out the repair, and we work with all the major insurance companies. We are also an MTA member.

Lifetime warranty

On all repairs and painting. If the workmanship does not stand up, bring the car back to us.

All makes and models

From daily drivers to signwritten work vehicles, repaired to manufacturer procedures with the colour matched to the panel.

Comprehensive quality control

Every car is checked before it goes back to you, so nothing is left half done and nothing comes back.

OHS compliant

A workshop run safely, for the people in it and for the car you leave with us.

Environmentally friendly

Part of how the workshop is run day to day, alongside the OHS standards above.

Insurers

We deal with all insurance companies

Whoever you are insured with, we have done this before — and we make the call with you rather than sending you away to make it yourself.

Get started

Had an accident? Let us take the claim from here

Call and speak to the team, or send your details and we will come back to you with a free quote.